Privacy Policy
Simon Alexander recognize the
importance of protecting the privacy of all consumers (“you” or “user”) who
visit the SIMON ALEXANDER hosted or sponsored websites.
We also believe it is important to inform you about how we will use your
personal information, and to give you choices about how this data will be used.
For these reasons, we encourage you to read this Privacy Policy carefully.
This Privacy Policy is directed and applicable to individuals who visit those
portions of the SIMON ALEXANDERwebsite accessible at www.SimonAlexander.com.au,
as well as and including any other SIMON ALEXANDER websites or web pages
accessible through the SIMON ALEXANDER website or other promotional websites
SIMON ALEXANDER hosts or sponsors such as minisites or pages on third party
social networking services, directed at consumers in Australia (collectively
the “Sites”), including those portions of the SIMON ALEXANDER website accessible
by going to www.SimonAlexander.com.au and placing your cursor at or rolling
over “Enter” and selecting from the listing that appears below.
This Privacy Policy applies only to information collected by us via the Sites
and does not extend to any other website, including other SIMON ALEXANDER
country-specific pages or region-specific pages intended for non-Australian
users. Personal information collected over the Sites goes directly to servers
housed in Australia. However, we may transfer your personal information to
other countries for the purposes described below.
The laws of the Australia shall apply to the collection of Personal Information
(as defined below in section 2.a.) through the Sites. The laws of Australia and
other countries to which we may transfer your personal information may not
provide a level of protection equivalent to the laws in your home country, if
you are accessing web pages intended for Australian consumers from outside
Australia.
2. Collection and Use of Information
a. Personal Information
While users can view our website by browsing anonymously, we collect
identifiable personal information (“Personal Information”) about Sites users
when they voluntarily provide it to make purchases from the Sites, voluntarily
register or otherwise sign up with the Sites, or contact us via the Sites.
Sites users may provide Personal Information for various reasons, including but
not limited to, for the purposes of obtaining newsletters, product information,
event information, and services, to answer surveys, enter contests and receive
notice of other promotional opportunities, and to make purchases. The type of
Personal Information that we may collect includes name, address, phone number,
email address and purchase information such as credit or debit card information
used to facilitate the sale of SIMON ALEXANDER products. We may also use the
information that you provide to create a personal customer profile in order to
let you know of products or events that may be of interest to you and to streamline
future purchases. We may combine Personal Information we collect on the Sites
with other information we collect offline about users to better tailor
marketing or website content or for other purposes, such as internal research.
For information on how to opt-out of allowing us to use your Personal
Information for marketing purposes, see section 6 below.
b. Non-Personal Information
We collect certain aggregate and non-personal information when you visit the
Sites. This information does not relate to a single identifiable visitor. It
tells us such things as how many users visited the Sites and the pages
accessed. Collecting this information helps us tailor our Sites to our
visitors.
When you visit the Sites to browse, read or download information, we
automatically collect standard computer information that your browser sends to
every website you visit, such as your IP address, browser type and language,
access times and referring website addresses. We generally do not link standard
computer information to anything that will allow us to identify users unless to
enforce compliance with our rules or terms of service or to protect our
service, sites, users or others.
We also may collect aggregate and non-personal information through “cookies” or
“web beacons,” as explained below.
Cookies: Cookies are pieces of information that any website may transfer to
your browser that are then stored in your computer system. Cookies are returned
to the website that deposited them when a visitor returns to that site. Cookies
tell us, for example, whether a user is a first time visitor or has visited the
Sites before and what areas of the websites are of greatest interest to the
user. The deposit of cookies by the Sites may enhance your online experience by
allowing us to save your preferences for your next visit. Our cookies may also
measure the general activity on the Sites, which allows us to determine which
areas and features are most popular. This information allows us to make
improvements to our Sites.
Most web browsers are set up to accept cookies. You can, however, reset your
browser to refuse all cookies or to indicate when a cookie is being sent. If
you choose to decline cookies, some of the functionality of the Sites may be
impaired.
Web Beacons: Web beacons, also known as “clear gifs,” “one-pixel gifs,” “web
bugs,” “Internet tags” or “pixel tags,” are small graphic images on a website
or in an e-mail that allow us and third parties to monitor the activity on the
Sites or to make cookies more effective. Web beacons allow us, or third parties
working on our behalf, to gauge and enhance the effectiveness of our marketing
by transmitting information about whether you follow links in our e-mails or
websites, and by gathering information about the sites you visit before and
after visiting our websites. We use log files to store the data that is
collected through Web beacons.
3. Sharing of Personal Information
Subject to the following paragraphs and the disclosures discussed in them, we
will neither disclose nor sell any information about you to a party
unaffiliated with us unless (i) required to do so by law or legal process; (ii)
required to do so by law enforcement authorities or other government officials;
(iii) we believe disclosure is necessary or appropriate to prevent physical
harm, financial loss or injury to, or interference with, our rights or property
or the rights or property of our users or others, or in connection with an
investigation of suspected or actual illegal activity; (iv) we reasonably believe
that you have used information from the Sites in order to commit unlawful acts
or acts that may endanger the health and/or safety of the public; and/or (v) we
believe the law in good faith requires such disclosure.
We may appoint third party service providers to administer and/or operate
certain functions or services on our behalf, the proper performance of which
may require a transfer of the information submitted by you. The functions or
services include, for example, administering the Sites, delivery of products
requested or ordered by you, and delivery of marketing or other communications
to you about our products, services or special events. Any such transfer shall
be subject to confidentiality and security obligations and for the sole purpose
of the performance of those functions or services.
We may also share your Personal Information with other third parties for joint
marketing and promotions of products, services or events that may be of
interest to you. Any transfers of Personal Information shall be subject to
confidentiality and security obligations and for the sole purpose of the
performance of those obligations.
For information on how to opt-out of allowing us to use your Personal
Information for marketing, see section 6 below. You should be aware, however,
that even if you opt-out of allowing us to use your information for marketing
campaigns, we may still share certain information with third parties to comply
with legal obligations. For example, if you have opted out of marketing emails
from us, we may have to provide your email address to a third party we jointly
market with to comply with your opt-out request.
4. Unsolicited Materials
Through the Sites, we request that you provide to us certain types of
information so that we may better serve you. The requested information may
include questions and comments about our products. Please do not provide us
with materials, including but not limited to business, advertising, creative,
marketing or any other types of proposals, concepts, know-how, ideas and the
like ("Unsolicited Materials"). All Unsolicited Materials, including
any unsolicited Personal Information (for example, Personal Information
provided not in response to a specific request for such information, but in a
free form text box), that we receive will not be subject to this Privacy
Policy. By submitting any Unsolicited Materials, you agree that we shall have
the sole discretion as to how to utilise such Unsolicited Materials and you
automatically provide to us a perpetual, royalty free license to such end. If
any Unsolicited Materials that you provide to us are protected by third party
copyright, trademark or other proprietary rights, you agree to indemnify, defend,
and hold harmless SIMON ALEXANDER, its parent, subsidiaries and/or affiliated
entities, and its and their respective officers, directors, employees, agents,
licensors, representatives, and third party providers (collectively, “the SIMON
ALEXANDER Indemnitees”), against any claims or actions brought against any of
the SIMON ALEXANDER Indemnitees arising out of or relating to our use or
possession of the Unsolicited Materials.
5. Security
Protecting your information is of primary concern to us. We store the
information that we collect on secure servers and otherwise take reasonable
precautions to protect your Personal Information.
However, we cannot warrant and do not represent that our level of security
meets or exceeds any specific standards. No Internet transmission is 100%
secure or error-free, nor is stored data free from vulnerabilities. We cannot
guarantee the security of our websites, databases or services, nor can we
guarantee that the information you supply will not be intercepted while being
transmitted to us over the Internet. We are not responsible for the actions of
third parties.
6. Updating Your Personal Information and Opting Out of Marketing
Communications
If you want to update your Personal Information, you may access your personal
profile online, if one exists or is accessible, and change your entry. You may
contact us at +61 8 8211 9995 for assistance in updating your Personal
Information.
You may choose to unsubscribe from marketing emails by sending an email SIMON
ALEXANDER or by utilizing the unsubscribe link on our marketing emails. Please note
that any requests may take up to six to eight weeks to become effective. If you
choose to opt-out not only of emails, but all other forms of marketing
communications as well, please contact us at +61 8 8211 9995.
Even if you opt-out of marketing communications, we may still contact you to
send you important information regarding the operation or administration of
your personal profile or other non-marketing information. For additional
information regarding our policies regarding the Sites please see Legal
Statement
7. Corporate Change of Control
Personal Information collected over the Sites may be transferred as part of any
merger, acquisition or sale of company assets, as well as in the unlikely event
of an insolvency, bankruptcy, or receivership in which Personal Information
would be transferred to another entity.
8. Children's Privacy
The Sites are not directed to children and we do not intentionally collect or
maintain any Personal Information from children under the age of 13 years old.
If you believe that we might have any Personal Information from or about anyone
under the age of 13, please reach us at the contact information provided below
under section 11.
9. Changes to This Privacy Policy
We reserve the right, in our sole discretion, to modify, alter or otherwise
update this policy at any time and you agree to be bound by such modifications,
alterations or updates. We will notify you of material changes to this Privacy
Policy by posting the revised policy with the date it was revised on this page
and if you have registered with us, we may notify you by email to your email
address of record. Your continued use (including access, browsing and/or use of
any interactive feature) of our Sites constitutes your agreement to this
Privacy Policy and any updates. We encourage you to periodically review this
Privacy Policy to stay informed about how we are protecting the Personal
Information we collect.
10. Contacting Us
If you have any questions or comments about this Privacy Policy, or if you
would like us to update any information we have about you, please contact us
by:
- * Sending an email t
- * Calling us at +61 8 8211 9995
- * Writing us at
Level 1 , 14 King William street
Adelaide, South Australia 5000
Attn: Consumer Relations.
LAST UPDATED: June 1st 2011
EFFECTIVE SINCE: 2011